Privacy policy

Last Updated: November 1, 2023

Introduction

Welcome to the Grazy Foods Inc. website (hereinafter referred to as "we," "our," or "the company"). At Grazy Foods Inc., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.

Information we collect

We may collect the following types of personal data when you use our website:

  • Identification information, such as your name, email address, phone number, and other contact information that you voluntarily provide.
  • Browsing information, including your IP address, browser type, visit duration, pages viewed, and other browsing data.

Cookie information: We use cookies and similar technologies as described in the “Cookies and similar technologies” section below.

Use of personal data

We may use your personal data for the following purposes:

  • To provide you with the information, products, or services you request.
  • To personalize your experience on our website.
  • To improve our website and services.
  • To communicate with you, respond to your questions, and process your requests.
  • To send you updates, special offers, and other promotional information if you have consented to receive them.

Sharing of personal data

We do not sell, trade, or rent your personal data to third parties, except in the following cases:

  • When it is necessary to provide the products or services you have requested.
  • If required by law, in accordance with applicable regulations, or to protect our rights and property.

Security of personal data

We take reasonable measures to protect your personal data from loss, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

Your privacy rights

You have the right to:

  • Access your personal data that we hold.
  • Correct inaccurate personal data.
  • Withdraw your consent at any time.
  • Request the deletion of your personal data, subject to applicable laws in Canada.
  • Object to the processing of your personal data for legitimate reasons.

Cookies and similar technologies

Cookies are small files saved by your browser. We group the ones we use into three categories. Only necessary cookies are set without your consent; analytics and marketing cookies are set only if you accept them in our cookie banner.

Necessary cookies (always on)

  • grazy_region, grazy_locale: remember your region and language so we can show you the right version of the site. Kept for 1 year.
  • grazy_consent: remembers your cookie choices. Kept for 1 year.
  • Cloudflare Web Analytics: counts visits without cookies and without collecting personal information.

Analytics cookies (with your consent)

  • Google Analytics (_ga, _ga_*): statistics on how visitors use the site. Kept for up to 2 years.
  • HubSpot (hubspotutk, __hstc, __hssc, __hssrc): links visits to inquiries and newsletter signups so we can follow up. Kept for up to 6 months.

Marketing cookies (with your consent)

  • Google Ads (_gcl_*): measures the results of our Google ads. Kept for up to 90 days.
  • Meta Pixel (_fbp, _fbc): measures and improves our ads on Facebook and Instagram. Kept for up to 90 days.

Managing your choices

You can change or withdraw your consent at any time with the “Cookie preferences” link at the bottom of every page. When you withdraw consent, we delete the corresponding cookies. You can also block or delete cookies in your browser settings; necessary cookies help the site remember your region and language.

Changes to the privacy policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our personal data practices. The date of the last update will be indicated at the top of the document.

Contact

If you have any questions regarding our Privacy Policy or wish to exercise your privacy rights, please contact us at the following email address: [email protected] or the following postal address:

2385, Ave. Watt, Suite 110
Quebec (QC) G1P 3X2
Canada

Effective date

This Privacy Policy became effective on November 1, 2023.